Generation 2
Generation 2
Wi-Fi Setup Tips for iOS (Generation 2)
SummaryHave trouble connecting to Wi-fi? Do you see the light 2 or 3 blinking on your Generation 2 controller? Here you can find some tips to have your controll...
What does Light One mean? (Generation 2)
SummaryHave you tried to reset your controller but it's stuck on light 1? Do you see a solid red light or maybe a white and red blinking light? A blinking L...
Generation 2 Light Section 2 Troubleshooting
SummaryIf your Rachio Gen 2 will not advance past the second quadrant it indicates that your Rachio controller is having difficulty connecting to your router or...
What does Light Three mean? (Generation 2)
SummaryThis article will walk you through the information and troubleshoot a Light 3 connection issue. A Light Three will begin blinking as the controller attem...
Apple (iPhone, iPad, Macbook) Accessory Setup
If your controller didn’t connect to your Wi-Fi network and you have a different Apple device, such as an older iPhone, an iPad, or even a Macbook, we can...
Light/Quadrant 4 Rachio 3 and Gen 2
SummaryIs your Rachio 3 stuck on the fourth light flashing? In this article, we'll explain why your Rachio 3 is unable to advance past the fourth blinking q...
Light Codes (Generation 2)
SummaryThe following article will help you identify which LED light code your controller is displaying, as well as the steps to use to help troubleshoot each in...
WiFi Setup Tips for Android (Generation 2)
SummaryUsing an Android phone? Are you experiencing trouble getting your Generation 2 Controller online? Don't stress. Here are some tips to connect your co...
Your Rachio Controller is appearing offline in the App but all lights are solid
SummaryYou open the Rachio APP, the controller is labeled as 'offline', but when you walk to the unit all lights are solid blue. Controller showing offl...
What if my controller goes offline?
SummaryThe controller needs to be connected to the wifi to update data, but you might be wondering what happens if your Wi-fi someway stops working. Will your s...
Controller Offline - Basic WiFi Tips & Troubleshooting
SummaryDoes your controller have intermittent WiFi or connection drops? Take a read through our Basic WiFi Tips & Troubleshooting first!Simple Wi-Fi ChecksS...
Advanced Wi-Fi Troubleshooting
If your controller cannot get back online or has intermittent Wi-Fi connectivity, you may be experiencing issues with some firewall, VPN, and even security sett...
Not seeing your controller? (Generation 2)
No Available Devices? No problem.Sometimes the controller likes to play hide and seek and you may run into issues where you don't see your controller in the...
How do I update Wi-Fi on my controller? Wi-Fi Reset
SummaryNew Wi-Fi Network or Equipment? If your Wi-Fi network credentials have changed (Name/SSID and/or password), or you set up a new router from the one you h...
What does Light Four mean? (Generation 2)
Summary Does your controller have four solid lights at the Rachio logo? If you look at the faceplate, you'll be able to see that it's has a circle ...
What is Wi-Fi Assist?
Wi-Fi Assist will automatically switch to cellular data when you have a poor Wi-Fi connection. It was designed to enhance your mobile browsing experience.W...
Light 3 Troubleshooting (Gen 2 and Rachio 3)
Summary:This article will help you identify what a Light 3 on your Generation 2 and Rachio 3 looks like and how to troubleshoot it. You can identify this behavi...
How to check the network's encryption
Encryption compatibilityThis article will help you check your network's encryption to make sure it's compatible with your Rachio controller.The Rachio c...
Is my router supported?
Router RequirementsThis article will help you find out if your router and the Rachio controller are compatible and how to troubleshoot in case it's not.&nbs...
Wi-Fi Troubleshooting Self Help
SummaryHave trouble connecting to Wi-fi? Do you see the light 2 or 3 blinking on your controller? Try our self-help tool. Download the RouteThis App to troubles...
Intermittent connectivity & General Wifi Troubleshooting
SummaryThere are a couple of things that could be impacting the connection of your Rachio controller to your WiFi, making it lose the connection constantly. In ...