Account

Getting started with Rachio? No sweat.Our app is available at no cost for Android and iOS. View the options below to download the latest version. Requireme...

What is the Event Tab?  The Event screen provides a snapshot view of the following information: Controller name. See your current controller, or tap t...

What is the KRACK?In short, an attacker within range of a person logged onto a wireless network could use key reinstallation attacks (KRACK) to bypass WPA2 netw...

Summary We have a new interface now! With Version 4.14.0 of the Rachio app, we've laid the groundwork for some changes that will ultimately make your w...

SummaryDid you forget your password and are wondering how you can reset the password? Simply follow the steps below:On the login screen of the Rachio app, tap t...

SummaryIf you contact Rachio Support for troubleshooting or Wi-Fi help, you'll need to provide your controller's serial number so we can better serve yo...

SummaryDid you switch email addresses? Want to update the email on your Rachio account? You can quickly change the email address associated with your account fr...

SummaryYou just purchased a house with a Rachio controller on it and it seems to belong to another Rachio account, what to do now? Our Transfer Ownership f...

Summary Have you noticed that your phone is not receiving any or some of Rachio's notifications? This article helps understand what push notifications ...

SummaryLooking to modify your notification settings? This article will help you get the most out of the Rachio app's email and push notifications. How ...

SummaryDo you need a second or multiple devices added to the same account, and are curious about how the controllers integrate into the app? In this article, yo...

SummaryDo you have multiple controllers on your account? Luckily, it's incredibly easy to switch back and forth between controllers to view watering schedul...

SummaryHave you ever received an email from us warning you about a new login? This article will explain why users receive that, and how it helps you keep t...

We are glad that you're interested in Rachio and our products! Want to get on our mailing list for future promotions? Just create an account here!Do you sti...

SummaryThis article will help you answer the question: ''How do I control two or more Rachio controllers?'' or, ''Can the controllers be...

SummaryAre you wondering where the History tab is in the app? If you are looking for your History feed and past watering events, these have been relocated to th...

SummaryWould you like to check your water usage? Rachio helps you track the amount of water your sprinklers apply so that you can gain insight into your savings...

Looking for more information about our products? Here in this article, you're able to check our whole list of products with manual and resources.Current pro...

Welcome to Rachio!This guide will show you how to navigate the Rachio app (iOS and Android) and use all of the great water-saving features.  If you're ...

Now that you have your Rachio controller online, your account is created and you just set up your zones, you may wonder where you can find an overview for your ...

Zones and Schedules This section houses the Rachio Controller's new tabs that are now divided into Zones and Schedules. Zones TabAllows you to Set...

SummaryRachio allows users the ability to share access of their Rachio controller without disclosing account credentials (username and password). We offer three...

SummaryRachio allows users the ability to share access to their Rachio controller without disclosing account credentials (username and password). So if you need...

Did you receive a message that there was an issue migrating your account info? We apologize for the inconvenience and are here to help!If at first you don&...