Summary

Did you switch email addresses? Want to update the email on your Rachio account? You can quickly change the email address associated with your account from the Rachio app! 

How to change your email address

1. Select the "Account" icon at the top right.
   
   
   
   
2. Select "Profile". From this screen, you can update your name, email address, and phone number. Tap the entry you would like to change, then edit it to reflect your current information. For example, tap the "Email" line to edit your email address. 
   
   
3. Select "Save" to keep these changes.

Need to update your Rachio password?

Once logged into your Rachio account, you can select "Change Password" from the bottom of the Profile screen ("Account icon" > "Profile").

Forgot your password, or need to reset your password without logging in? Go here for reset instructions.

Do you still need help?

We have a chat support team ready to assist you! You can submit a support request by selecting the chat icon in the bottom right of this page and a member of the support team will contact you live.

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7am-5pm (MST), 7 days a week.

Winter Hours (October-March)

8am-5pm (MST), Monday - Saturday. We are closed on Thanksgiving, Christmas, and New Years Day.