How can I manually update my controller's firmware?

Last Update:Oct 19 2023 8:12pm

Summary

Is your controller firmware out of date and you don't know how to update it? Easy fix! Here are a few steps on how to update your controller's firmware.


Step-by-Step Instructions 

  1. Settings Wheel tab

    Head to the settings wheel tab on the top-hand right side of the Rachio app;

  2. Controller Settings

    Click through to Controller Settings;

  3. Technical Info

    Click into Technical Info to view the current firmware version. If the firmware version is out of date, you will see an "Update Now" button. If you do not see an "Update Now" button, it means that your firmware is up to date.

Note

In order for this to work, your phone must be connected to the same WiFi network that your controller is connected to.


Do you still need help?


We have a chat support team ready to assist you! You can submit a support request by selecting the chat icon in the bottom right of this page and a member of the support team will contact you live.


Summer Hours (April-September)

7am-5pm (MST), 7 days a week.


Winter Hours (October-March)

8am-5pm (MST), Monday - Saturday. We are closed on Thanksgiving, Christmas, and New Years Day.