If your controller cannot get back online or has intermittent Wi-Fi connectivity, you may be experiencing issues with some firewall, VPN, and even security sett...

This article will help you identify what an Amber flashing light means on your Rachio Generation 1 controller. Want to understand what steps can help you troubl...

When you have a router provided by AT&T, you can use the app to manage the router. As you can use the app to open guest networks, check if the Rachio is bei...

Are you hearing a beep, high pitch, or humming sound coming from nearby your controller and wondering if there is something wrong with your unit? This article w...

SummaryHave trouble connecting to Wi-fi? Do you see the light 2 or 3 blinking on your controller? Try our self-help tool. Download the RouteThis App to troubles...

SummaryAre most of your zones working, but not one or maybe more? Are you able to look at the wiring? If you are seeing most of your zones working on your Gener...

SummaryThis article will walk you through the information and troubleshoot a Light 3 connection issue. A Light Three will begin blinking as the controller attem...

Rachio BlinkUp Tips & TricksAre you having issues connecting your Generation 1 controller to your WiFi? This article will help you with some tips and tricks...

SummaryHave you tried to reset your controller but it's stuck on light 1? Do you see a solid red light or maybe a white and red blinking light? A blinking L...

Summary Does your controller have four solid lights at the Rachio logo? If you look at the faceplate, you'll be able to see that it's has a circle ...

If you are a Rachio Pro or a customer looking for videos explaining different topics about our controller hardware, software features, and more, you are in the ...

SummaryExtreme weather conditions (such as hurricanes or tornadoes, for example) not only cause forecasts to change a lot and have strange values, but it may al...

SummaryIs your Rachio 3 stuck on the fourth light flashing? In this article, we'll explain why your Rachio 3 is unable to advance past the fourth blinking q...

Did you receive a message that there was an issue migrating your account info? We apologize for the inconvenience and are here to help!If at first you don&...

Summary:This article will help you identify what a Light 3 on your Generation 2 and Rachio 3 looks like and how to troubleshoot it. You can identify this behavi...

SummaryThe following article will help you identify which LED light code your controller is displaying, as well as the steps to use to help troubleshoot each in...

Want to connect your Rachio to Alarm.com? This article shares some instructions on how to get your controller connected to Alarm.com in a few simple steps.Alarm...

You may have a new router or wi-fi network and now your controller is stuck on the light 2 flashing yellow. Are you a new owner? Have you tried to update the Wi...

SummaryThe controller needs to be connected to the wifi to update data, but you might be wondering what happens if your Wi-fi someway stops working. Will your s...

SummaryThis article will help you troubleshoot a flow sensor which is not presenting any readings.SolutionFirst, check the power supply to the flow meter. This ...

SummaryIs your controller firmware out of date and you don't know how to update it? Easy fix! Here are a few steps on how to update your controller's fi...

Are you a Rachio Wireless Flow meter user? Wondering what's going to happen now since you still have your accessory although it's no longer manufactured...

SummaryNew to a house with the Rachio Generation 1? Maybe if you change your ISP (Internet Service Provider), router, or update your WiFi name/password, you wil...

SummaryHas your Gen 1 Rachio gone offline unexpectedly? Don't worry, most of the time it will reconnect on its own. In the event it doesn't automaticall...

SummaryDoes your controller have intermittent WiFi or connection drops? Take a read through our Basic WiFi Tips & Troubleshooting first!Simple Wi-Fi ChecksS...

SummaryNew Wi-Fi Network or Equipment? If your Wi-Fi network credentials have changed (Name/SSID and/or password), or you set up a new router from the one you h...

Recover your controller when stuck at Light 1, and reconnect to wi-fi.Contents:SummaryIdentifying the issueRecover the controllerReconnect to wi-fiSummaryIf you...

SummaryController offline? Having issues with Wi-Fi on your controller? Our new in-app help tool makes Wi-Fi troubleshooting a breeze! Tap the red "Offline...

All R3 controllers manufactured after November ’21 are not compatible with the Rachio Wireless Flow Meter.Why leak detection is importantLeaks are annoyin...