Why doesn't the weather data match on my Rachio?
Last Update:Feb 25 2022 2:35pmSummary
Wondering why the weather data doesn't match on your Rachio app? Try selecting a Preferred Weather Station close to you!
For the most accurate weather data, it's important to select a Preferred Weather Station.
If you do not select a "Preferred Weather Station", then the closest National Weather Station (NWS) will be used by default to provide weather data for your schedules.
Spot a data discrepancy?
Your Rachio connects its weather data from third-party weather stations. There are thousands of weather stations reporting to our weather service and sometimes errors can occur. Delayed reporting, missing data, or offline stations are some of the errors we see. If you spot a data discrepancy, please report it as it's probably affecting other users too. We forward this data to our weather service providers to research and correct. Since we cannot guarantee their resolution time, we recommend selecting a different weather station until the error can be resolved. Please refer to this support article to learn how to change your preferred weather station.
Please note, Rachio cannot edit or modify a weather station's reported data.
Do you still need help?
We have a chat support team ready to assist you! You can submit a support request by selecting the chat icon in the bottom right of this page and a member of the support team will contact you live.
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