How do I update my controller's location or zip code?

Last Update:Oct 22 2024 3:52pm

Summary

Do you need to update your controller's location after a recent move? You can easily edit information related to your controller's location (such as country, address, city, state, and zip code) in the Rachio app.

Note

Want Rachio to automatically use your current location? Tap "Use Current Location" and then select "Next." You can further refine your location by dragging or tapping the area of your Rachio's exact location. 

Step by step

  1. Go to the 'Account' tab at the top of the screen.

  2. Open the 'Homes' option and select your Home 

  3. Select the "Address" and finally click on the "Change Address' option and manually type your address.


How do I change the name on the Rachio?

1) Open the Rachio App >> Click on the Settings Wheel 

2) Tap on the option Controller Settings.

3) Click on the option "Name" and change it.

4) Type in the new name and hit done


Do you still need help?


We have a chat support team ready to assist you! You can submit a support request by selecting the chat icon in the bottom right of this page and a member of the support team will contact you live.


Summer Hours (April-September)

7am-5pm (MST), 7 days a week.


Winter Hours (October-March)

8am-5pm (MST), Monday - Saturday. We are closed on Thanksgiving, Christmas, and New Years Day.