Summary 

Finished installing your Rachio 3? Wondering how to optimize your watering? Technology here plays a great role, your Rachio 3 Smart Sprinkler Controller can do more than just run your sprinkler system. Let’s start exploring how the system helps you save water!

Control your system remotely

Whether you’re at work or traveling the world, you can control your Rachio right from your phone. 

• Keep an eye on how your system is running via the History tab.
• Manage monthly usage and upcoming schedules in the Events tab.
• Manually run any of your zones with the Quick Run feature.
• Delay watering or put your controller in Hibernation Mode (formerly Standby Mode) in the Settings Wheel.
• Share access with a neighbor, renter, landscaper, or whomever you’d like with Limited and Complete Access. (Both of them can be found on this link.)
• Tour more of our app’s latest and greatest features here!

Integrate your smart home

Smart home fan? Us too! We can integrate with (most) of your favorite smart home products to help make your life easier. We integrate with:

• Amazon Echo
• Google Home
• IFTTT
• + more!

Optimize your watering

We’ll be honest - our schedules are in-depth and can seem a bit confusing at first. But don’t worry, you’ll be a pro at optimizing your watering in no time. We suggest you take a look at these articles to start. 

• Flex Daily Schedule FAQ - Learn about our Flex Daily Schedule (aka, the most fun!).
• Flex Monthly Schedule FAQ - Learn about our Flex Monthly Schedule
• Fixed Schedules FAQ - Learn about our Fixed Schedules. These are great for those of you with watering restrictions!

You can find a lot more information on schedules here. 

Pair with Flow Meter

Paired with the Rachio 3, a Flow Meter will give you:

• Leak detection and blockage notifications
• Low-flow detection
• Instant zone shut-off triggered by leak detection
• Precise outdoor water usage monitoring

You can learn more about flow meters here:

• Calibrating Wired and Wireless Flow Meters

Helpful resources

Connect With Our Community

The Rachio Community is full of Rachio owners, Rachio Pros, Rachio Power Users, the Rachio Team and more! Everyone is there to learn, teach, and talk about everything Rachio! It’s a great place to ask questions, get tips, and get to know other users and members of the Rachio squad. It’s a pretty tight community, so feel free to introduce yourself when you join. 

Insider Secrets

Our community is full of users who have kindly provided their best insider secrets from their longtime Rachio use. Discover what tips, tricks, and secrets they have up their sleeves. Already have some tips of your own? Share them here. What’s Your Rachio Secret?

Need More Help?

We’re extremely proud of our support team, and they’re here to help! Choose your preferred method of communication below:

• Help Center
• Facebook
• Twitter

Rachio social media support has limited hours, so reach out via phone or email if you need a more immediate response.

Welcome to the Rachio family!

Do you still need help?

We have a chat support team ready to assist you! You can submit a support request by selecting the chat icon in the bottom right of this page and a member of the support team will contact you live.

Summer Hours (April-September)

7am-5pm (MST), 7 days a week.

Winter Hours (October-March)

8am-5pm (MST), Monday - Saturday. We are closed on Thanksgiving, Christmas, and New Years Day.