American Water Resources Program FAQ

AWR Smart Sprinkler Controller Program

For a limited time only, qualified customers of American Water Resources or associated water utilities can receive a Rachio 3 Smart Sprinkler Controller for a discounted price!

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What is the AWR program?

In partnership with American Water Resources, this program encourages homeowners to maximize watering efficiency with the Rachio Smart Sprinkler Controller. If you received confirmation from your utility that you are eligible for a Rachio Smart Sprinkler Controller, you're in luck! Read on for details on this special offer.

What can you do with a Rachio Smart Sprinkler Controller?

Rachio is a water, time, and money saving sprinkler controller that gives you access to sprinkler system settings and water usage information at your fingertips. Check on and run your sprinklers from anywhere in the world on your smartphone (or with our web app). Rachio is so intelligent that it skips waterings when you have plenty of moisture in your soil. It automates the amount of water your vegetation needs to stay healthy and green, and it integrates with many other smart home products! With leading smart watering control and Weather Intelligence™, the Rachio controllers help you monitor and manage your outdoor water use.

Product Details

Rachio 3 Smart Sprinkler Controller

The Rachio 3 Smart Sprinkler Controller raises the smart watering bar with foolproof installation, dual-band Wi-Fi and an expressive light bar. Rachio 3 is the only controller equipped with hyperlocal Weather Intelligence™ Plus and Rachio Wireless Flow Meter compatibility.

FAQ

What if I have more than 16 sprinkler zones?

For systems exceeding 16 zones, an additional controller is required. AWR customers are qualified to receive up to two Rachio controllers for a maximum of 32 zones.

How will I receive my Rachio products?

Your Rachio Smart Sprinkler Controller will be shipped directly to your home. Controllers will be distributed on a first-come, first served basis, while supplies last.

Can I install the Rachio controller myself?

You bet! Installation is incredibly easy. Just follow the DIY installation steps in your confirmation email after you redeem.

My controller is outside - do I need an outdoor enclosure?

Yes! If your controller is outside, you’ll need a Rachio Outdoor Enclosure to protect from the elements. You can purchase one here.

Can I have a professional install the controller instead?

Definitely! If you’d prefer professional installation, get in touch with a Certified Rachio Pro. Please note: Professional installation costs are the responsibility of the homeowner.

Is this a legitimate program?

Yes, you can see more at rachio.com/awr

What are the program eligibility requirements?

All homeowners with American Water service territories, or utilities that partner with American Water, are eligible for this program.

Resources

Want to know more about what you can do with a Rachio Smart Sprinkler Controller? Check out these helpful resources before your professional installation:

Need help?

For support, contact awr@rachio.com

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