Las Virgenes Municipal Water District Program FAQ

LVMWD Smart Sprinkler Controller Program

For a limited time only, qualified Las Virgenes residents can receive a Rachio 3 Smart Sprinkler Controller and professional installation (up to a $750 retail value) at no cost to you!*

*Qualified residents with more than 16 zones can also receive a second controller for the discounted price of $74.99. 

Rachio 3 Smart Sprinkler Controller

What is the LVMWD program?

In partnership with Las Virgenes Municipal Water District, this limited-time program encourages homeowners to maximize watering efficiency with the Rachio 3 Smart Sprinkler Controller.

If you received confirmation from Las Virgenes Municipal Water District that you are eligible for a Rachio Smart Sprinkler Controller, you're in luck! Read on for details on this special offer.

What can you do with a Rachio 3 Smart Sprinkler Controller?

Rachio is a water, time, and money saving sprinkler controller that gives you access to sprinkler system settings and water usage information at your fingertips. Check on and run your sprinklers from anywhere in the world on your smartphone (or with our web app). Rachio is so intelligent that it skips waterings when you have plenty of moisture in your soil. It automates the amount of water your vegetation needs to stay healthy and green, and integrates with many other smart home products! With leading smart watering control and hyperlocal Weather Intelligence™ Plus, the Rachio 3 helps you monitor and manage your outdoor water use.

Product Details

Rachio 3 Smart Sprinkler Controller

The Rachio 3 Smart Sprinkler Controller raises the smart watering bar with foolproof installation, dual-band Wi-Fi and an expressive light bar. Rachio 3 is the only controller equipped with hyperlocal Weather Intelligence™ Plus and Rachio Wireless Flow Meter compatibility.

FAQ

What if I have more than 16 sprinkler zones?

For systems exceeding 16 zones, an additional controller is required, for which the customer will be charged $74.99.

How will I receive my Rachio products?

Our installation partner Valley Soil will provide the Rachio 3 controller at your installation appointment. Some customers may also be eligible for a Rachio Wireless Flow Meter, dependent on sprinkler configuration and as determined by the professional installer.

Can I install the Rachio 3 controller myself?

No, you must schedule a professional installation to receive your free Rachio 3 Smart Water System.

How long does a professional installation take?

While installation times vary based on your sprinkler system setup and pipe configuration, installations average 90 minutes for an 8-zone controller and 120 minutes for a 16-zone controller.

How can I cancel or reschedule my appointment?

If you need to cancel or reschedule your professional installation, you can do so using the “Cancel/Reschedule” link in your appointment booking confirmation email.

If you need to cancel or reschedule your professional installation within 48 hours of your appointment, please contact lvmwd@rachio.com

Why do I need to be present for the professional installation?

Your Wi-Fi credentials are required in order to install the Rachio 3 Smart Sprinkler Controller. In addition, our professional partners will show you how to use the new system after installation.

Is this my only chance to claim this offer?

This offer is only available for a limited time. Once all offers have been redeemed, you can choose to sign up for our waiting list to be notified if the program reopens.

Who will be installing my Rachio products?

We’ve partnered with Valley Soil - a local, Rachio-trained company - to provide professional installation.

Is this a legitimate program?

Yes, you can see more at https://go.rachio.com/lvmwd/

What are the program eligibility requirements?

Eligibility Conditions

LVMWD will confirm eligibility to participate in the program based on the following conditions, and as otherwise determined by LVMWD, to preserve the safe operation of the District’s water system and system components.

Applicant must be a customer of the District that has not received an irrigation controller rebate from the District in the last five (5) years; and must be the property owner at the premises associated with the LVMWD account and which must be a single-family residential property; and applicant must maintain a valid LVMWD account in good financial standing; and have an existing, functioning in-ground irrigation system and not have a weather-based controller installed at the property.

For more information, view the complete Customer Participation Agreement

Resources

Want to know more about what you can do with the Rachio 3 Smart Sprinkler Controller? Check out these helpful resources before your professional installation:

Need help?

For support, contact lvmwd@rachio.com

 

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