MNWD Program Description & FAQ

Moulton Niguel Water District (MNWD)

Program Description & FAQ  

For a limited time only, receive a free Generation 2 Rachio Smart Sprinkler Controller - a $179.99 value available at no cost to eligible homeowners in the Moulton Niguel Water District.

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Note

This special, limited-time offer is for approved MNWD residents only. If you received confirmation from MNWD that you are eligible for a Rachio Smart Sprinkler Controller, you're in luck! Read on for details on this special offer.

What is the MNWD program?

In partnership with MNWD, this limited-time program encourages homeowners to maximize watering efficiency with the Generation 2 Smart Sprinkler controller.

What can you do with Generation 2 Rachio Smart Sprinkler Controller?

  • The Rachio Generation 2 Smart Sprinkler Controller automatically creates watering schedules that lower your water bill and ensure a beautiful yard, while the mobile app lets you manage your sprinkler system from anywhere.

Product Details

  • Generation 2 Smart Sprinkler Controller 

    • The Rachio Generation 2 Smart Sprinkler Controller automatically creates watering schedules that lower your water bill and ensure a beautiful yard, while the mobile app lets you manage your sprinkler system from anywhere.
    • Take control of your watering with the controller that sparked a smart watering revolution. Manage watering on a smartphone, create customized schedules and more with the best-selling Rachio Generation 2 Smart Sprinkler Controller.
    • Your personal watering assistant makes maintaining a beautiful yard easy with mobile control, smart home integrations and customized schedules that automatically adjust for changing weather.
    • Get the Rachio Generation 2 Smart Sprinkler Controller up and running in just three easy steps. Install in 30 minutes or less - no special tools or expertise required! Not comfortable with DIY? Professional installation is an option too!

FAQ

What if I have more than 16 sprinkler zones?

  • If your property has more than 16 sprinkler zones, you’re eligible to receive a 16-zone controller and an 8-zone controller, or a second 16-zone.

How will I receive my Rachio products?

  • Our installation partner, Valley Soil, will provide the Generation 2 Rachio Smart Sprinkler Controller during your audit from Valley Soil.

Can I install the controller myself?

  • Sure! The controller is incredibly easy to install, but if you’re not comfortable with that, professional installation with Valley Soil is an option too! Please note: if you choose professional installation, you must be present for the installation.

How long does a professional installation take?

  • While installation times vary based on your sprinkler system setup, installation times average:
    • Sprinkler Audit + Install (120 min)
    • Sprinkler Audit + Controller Delivery (60 min)

How can I cancel or reschedule my appointment?

  • If you need to cancel or reschedule your professional installation, you can do so using the link in your appointment booking confirmation email.

Why do I need to be present for the professional installation?

  • Your Wi-Fi credentials are required in order to install the Rachio 3 Smart Water System. In addition, our professional partners will show you how to use the new system after installation.

Is this my only chance to claim this offer?

  • This offer is only available for a limited time. Claim yours before they’re gone! Once all offers have been redeemed, you can choose to sign up for our waiting list to be notified if the program reopens.

Helpful resources to check out before your professional installation:

Who will be installing my Rachio products?

  • We’ve partnered with Valley Soil a local, Rachio-trained company to provide a free irrigation system audit plus optional professional installation.

Is this a legitimate program?

What are the program eligibility requirements?

  • Eligible customers are required to meet and comply with certain criteria in order to participate in the program. Moulton Niguel Water District will confirm eligibility based on the following conditions, and as otherwise determined by MNWD, to preserve the safe operation of the  MNWD water system and system components. Applicants must:
  • own the home located at the service address requesting the Rachio controller and cannot have received an irrigation controller, turf removal, or synthetic turf rebate from Utilities in the last five (5) years;
  • maintain a valid MNWD account in good financial standing;
  • be a homeowner and resident at the premise associated with the utility account;
  • have an existing, functioning in-ground irrigation system containing 16 zones or less (not a weather-based controller) installed at the property;
  • have live irrigated landscape of 2500 square feet or larger;
  • have used a minimum of 15 billing units (BU’s) on average per month for the previous 12 months (1 billing unit = 100 cubic feet of water);
  • be present during installation if professional installation is requested;
  • receive training from the installation contractor, and consent to a pre-installation irrigation system audit and a post-installation verification, and
  • be a United States citizen OR lawfully present in the United States

This offer is non-transferrable. Read the Customer Participation Agreement here.

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