How long do I have to wait to receive my controller?

Note on Rachio 3 purchases

If you are purchasing a Rachio 3, shipping is estimated to take place within 7 business days from purchase date due to popular demand

When will my order ship?

If you order from the Rachio Store, we ship orders within 24 hours (pending availability); most orders are delivered within 2-3 business days. Additional shipping time required for all shipments to Hawaii, Alaska, and Maine.

You'll receive automated email notifications once the order ships. If in doubt, please email orders@rachio.com and we'd be happy to double check your order status.

What if I'm outside the USA?

Canadian orders are accepted through Rachio Store. At this time, we do not ship outside of the United States and Canada.

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