How long do I have to wait to receive my controller?

When will my order ship?

If you order from the Rachio Store, we ship orders daily:

  • 7 days a week during Summer Hours (April through September) within 24 hours from purchase
  • 5 days a week during Winter Hours (October-March) within 24 hours from purchase

You'll receive email notifications every step of the way.

How fast will my Rachio arrive?

When placing your order, you have the following shipping options available:

  • Standard Shipping: Free (delivered in 3-5 business days)
  • Priority Shipping: $15 fee (delivered in 1-3 business days)

What if I'm outside the USA?

Canadian orders are accepted through Rachio Store. At this time, we do not ship outside of the United States and Canada.


Additional shipping time required for all shipments to Hawaii, Alaska, and Maine.

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