How long do I have to wait to receive my controller?

Shipping Delay – April 28, 2019

We are currently experiencing a shipping delay after increased demand from our Earth Day promotion. All orders awaiting shipping as of April 28th will ship on Thursday, May 2nd. Shipping confirmation and tracking details will follow. Thank you for your patience!

When will my order ship?

If you order from the Rachio Store, we ship orders within 3-5 days (pending availability) of the purchase time listed on the receipt emailed to you; most orders are delivered within 2-3 business days of shipping. Additional shipping time required for all shipments to Hawaii, Alaska, and Maine.

You'll receive automated email notifications once the order ships. If in doubt, please email orders@rachio.com and we'd be happy to double check your order status.

What if I'm outside the USA?

Canadian orders are accepted through Rachio Store. At this time, we do not ship outside of the United States and Canada.

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