Can I buy a controller if I live outside of the USA?

At this time, the Rachio store cannot ship controllers outside of the United States or Canada, as additional certifications are required. Purchases made on the Rachio store only ship to the 50 US States and the District of Columbia.

If you are interested in using a Rachio outside of the United States, we recommend you purchase one of our controllers on Amazon. The Rachio controller itself can operate internationally.

If you do wish to purchase and install a Rachio outside of the United States, please note that there are often different power standards that need to be accounted for. If your country uses 220V AC outlet power, you will need to purchase either a 220V to 120V AC power converter, or a 220V AC to 24V AC power adapter. Failure to do so will damage the device and void the warranty.

If you have any additional questions about purchasing or installing a Rachio outside of the United States, please reach out to us at support@rachio.com.

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