Controller Status and Standby Mode

What is controller status? 

Controller status describes the current activity level of your Rachio Smart Sprinkler Controller. There are six statuses: 

      • Idle - Your controller is connected and ready to water.
      • Offline - Your controller is not currently connected to a network and cannot communicate with your sprinkler system. 
        V4.0_Controller_Status_Offline

        TIP

        Is your controller offline? Our new in-app help tool makes Wi-Fi troubleshooting a breeze! Tap the  "Offline" banner at the top of the Home screen for automatic troubleshooting help. Follow the prompts in the app to identify what's wrong and how to quickly fix it. Need additional help? Check out this article to get back online!

      • Watering - Your controller is currently watering.
      • Watering Delay - Your controller has been delayed manually, and all scheduled waterings will be skipped until the specified day.
      • Paused - Your watering is currently paused. 
      • Standby Mode - Your controller is on standby, and all scheduled watering will be skipped. 

Want to activate Standby Mode?  

To put your controller in Standby Mode: 

  1. Login to your Rachio app
  2. Select the "More" tab from the navigation bar
  3. Select "Standby Mode" (located beneath the name of the active controller)
  4. Click the toggle bar and tap "Activate" 

Note

While your controller will skip all schedule waterings while in Standby Mode, you can still work your controller manually.

V4.0_Controller_Status_SM_On

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Comments

2 comments
  • In this page you say: "Offline - Your controller is not currently connected to a network and cannot communicate with your sprinkler system. If this is the case, you may need to try some troubleshooting steps to get it back online."

    Nowhere do I find a link as to what those troubleshooting steps are.. a clue would be helpful.

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  • Hey Donald!

    Great question - sorry for the confusion. Here you can find Basic Offline Troubleshooting Tips - https://support.rachio.com/hc/en-us/articles/115010379027-Basic-Offline-Troubleshooting.

    If you're still having trouble, feel free to reach out to our support team at support@rachio.com

    Best,
    Lo, Rachio Team

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