Your Rachio Controller doesn't want to connect to Wi-Fi?
Lame, we know. Here are some tips to try if your Rachio controller doesn't want to connect to your Wi-Fi network.
Check the current status of your Wi-Fi network
The Rachio LED on your controller shows the current status of Wi-Fi connection. Use the light code to troubleshoot if you haven't already.
- Verify password
Be sure to enter your network password correctly — including uppercase, lowercase, and any other special characters — as the network credentials are case sensitive. Open networks (no Wi-Fi password) are not supported.
- Verify with other devices
Verify with other devices (such as tablets or mobile phones) that your connection is good. Test by opening up a web browser and performing a Google search of any kind. If this fails, there may be a problem with your Wi-Fi network. You should contact your Internet service provider, network administrator, or the person who set up your network for assistance.
- Update firmware
Update the firmware for your router or modem hardware if available. This can be accomplished by logging into your router and running a quick "Check for updates". Reference your router's manual for more information.
- Diagnostic test
Run a Wi-Fi Network Diagnostic test. See Is my Wi-Fi Network compatible?
- Check settings
Check your routers DNS settings to make sure they are up to date and functioning normally. Try using a different DNS if possible (Google public DNS is a good example: 220.127.116.11)
- Previously connected?
If you recently changed your Wi-Fi password, you need to update your Wi-Fi connection on the Rachio controller to connect again. See How do I update Wi-Fi on my controller? (Generation 2)