Rachio store returns and cancellations policy
Most orders on the Rachio store cannot be cancelled once they've been placed. But you will have 30 days to return your purchase for a refund.
Can I cancel my Rachio store order?
Once an order is placed on the Rachio online store, it is usually processed for shipping within 1-2 hours. Should you have buyer's remorse within this time frame, please call the support team at 844-4-RACHIO.
Can I return my product?
Rachio offers a 30-day money back guarantee. If, for any reason, you are not completely satisfied with your Rachio controller, you can return it within 30 days of shipment for a full product refund.
To initiate a refund and to arrange for the return of the product, go to Rachio Returns.
Where can I read the Rachio store terms and conditions?
Rachio store terms and conditions are available here.
Where can I learn more about Rachio product warranties?
Rachio warranty information is available here.