Assuming that you need it to get on your WiFi, shoot us an email at email@example.com with your device Serial Number. This number can be found, as follows:
Serial Number: Located in the back of the front cover (starts with a "V" followed by 8 digits)
MAC Address: Unfortunately the MAC address cannot be found on the Gen 1 Rachio. You can find the broadcasted MAC in your router settings, or you can reach out to firstname.lastname@example.org. We can provide you your Rachio MAC address if you provide us with the serial number.
Serial Number: Located on the sticker to the right and just above your zone wires (starts with "VR" or "CR" followed by 7 digits)
MAC Address: Located just below the serial number on the same sticker.
Note: Once you have finalized your Blink up / connection process and have registered your Rachio Account you can find your MAC Address in the app via Dashboard Screen > Device Settings > scroll to the bottom.