Red Wi-Fi Light (Generation 1)

Red Light = Failed BlinkUp

Note

The Rachio Generation 1 controllers connect to Wi-Fi over the 2.4GHz band. If you have a 5GHz network with the same network name or a dedicated 5GHz network, you will need to move over to a 2.4GHz only network. You can also connect over a blended network or setup a guest network that is 2.4GHz.

Color Codes

> Quick Flash | BlinkUp Unsuccessful

Red_Quick_Flash.gif

Red Off Red Off Red Off
 

A quick red flashing light on the Rachio indicates that the BlinkUp process was unsuccessful. If you come across this light code during initial setup, or while performing a Wi-Fi update, you should attempt to try the BlinkUp process again. Here are some potential troubleshooting steps.

  • Check that your Android or iOS device is connected to the correct Wi-Fi network (SSID).
    Note that the Gen 1 Rachio will only join 2.4GHz Wi-Fi networks.
  • Check that your network password is entered correctly.
  • Make sure your phone's brightness is turned all the way up and "Auto Brightness" is disabled
  • You may try holding the phone's screen about 1/4" off the photosensor.
  • Check items from Offline Troubleshooting article

> 1 Long, 2 Short | Searching for Wi-Fi Network

1_Long_2_Short_Red.gif

Red Off Red Off Red Off
 
This light code indicates that the Rachio is having issues connecting to the network you have chosen to pair the device with. Normally this light code occurs when you attempt to connect the Rachio to an incompatible (5 GHz) or incorrectly chosen network.
 
  • Check that your Android or iOS device is connected to the Wi-Fi network (SSID) you wish to connect your Rachio to.
  • Note that the Gen1 will only join 2.4GHz Wi-Fi networks.
  • Check items from Offline Troubleshooting article

> 1 Long, 3 Short  | Joining Wi-Fi Network

1_long_3_short_red.gif

Red Off Red Off Red Off Red Off
 

This light code indicates that the Rachio has found the proper network to connect to, but is having trouble doing so. The most common cause of this issue is that the Wi-Fi password for the chosen network has been entered incorrectly, or that the encryption method for the network password is not WPA2.

  • Check that your network password was entered correctly
  • Ensure that the desired network has WPA2 encrypted password. You can find this by logging into your router and selecting the network in question. Please consult your manual to find out how to do so.
  • Make sure you don't have a network where the 2.4GHz and 5GHz band have the exact same SSID's (network name). It's best to keep them separate if possible.
  • Check items from Offline Troubleshooting article

Experiencing a Different Light Code?

Click here to return to the list of Gen 1 light codes.

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