# Rachio Properties > Summary Source: https://support.rachio.com/en_us/rachio-properties-HkAsbAufZe Last updated: 2026-06-08T18:42:51.716Z ## Summary Rachio Properties brings all of your connected devices for one physical location (yard or home) into a single, organized place in the app. This feature enables you to coordinate and manage all outdoor devices, view your entire smart yard ecosystem, and simplify property management, especially for users with multiple homes or devices. ## Contents 1. [Property Fundamentals](#section-1) 2. [Managing Property Information](#section-2) 3. [Troubleshooting and FAQs](#section-3) * * * ## Property Fundamentals **What are Rachio Properties?** Rachio Properties is a feature that groups all connected outdoor devices (like Sprinkler Controllers, Smart Hose Timers, and integrated devices such as WeatherFlow Tempest) located in one physical yard or location under a single listing in the Rachio app. With Properties, you can: * Find all of your devices in one place. * Easily coordinate any devices that interact with each other (e.g., Weather Source). * Quickly swap between any of your different Properties. * Update Weather Source and Weather Skip Threshold settings at the Property level. **Adding a New Property** When you connect a new device, you will be prompted to either add that device to an existing property or create a new property where the device will reside. * * * ## Managing Property Information **Updating a Controller's Location/Zip Code** You can easily edit information related to your controller's location (such as country, address, city, state, and zip code) in the Rachio app. **Step-by-Step:** 1\. Go to the '**Account**' tab (or Account icon) at the top of the screen. ![](https://cdn.kustomerhostedcontent.com/media/5f775c7b7cad407e578daa84/9c5ea55d35dc3c1f141fd72545cfc209.png) 2\. Open the '**Properties**' option and select the location you'd like to update. ![](https://cdn.kustomerhostedcontent.com/media/5f775c7b7cad407e578daa84/10744aa7a2e925431746352e3e0053fe.png) 3\. Select the "**Address**" option. ![](https://cdn.kustomerhostedcontent.com/media/5f775c7b7cad407e578daa84/7cf75907502f68a1691202e4b3f988d4.png) ![](https://cdn.kustomerhostedcontent.com/media/5f775c7b7cad407e578daa84/e078c6fdba848a0a4f4f16991f8c6121.png) 4\. Click on the "**Change Address**" option and manually type your address. ![](https://cdn.kustomerhostedcontent.com/media/5f775c7b7cad407e578daa84/07bcfd9260d19e7ee9a5fdf9ef0502d2.png) **Alternative: You can also change the name from your Account Settings, or by using the 3-dot menu at the top of the property screen.** #### Tip You can also tap "**Use Current Location**" and then refine your location by dragging or tapping the area of your Rachio's exact location on the map. **Changing the Property Name** 1\. Go to the '**Account**' tab (or Account icon) at the top of the screen. ![](https://cdn.kustomerhostedcontent.com/media/5f775c7b7cad407e578daa84/d7f366f208c5a8b3d0d01f188dd38539.png) 2\. Open the '**Properties**' option and select the location you'd like to update. ![](https://cdn.kustomerhostedcontent.com/media/5f775c7b7cad407e578daa84/cff266d9f5ea0e04fb4f1efafcd232ec.png) 3\. Select the "**Address**" option. ![](https://cdn.kustomerhostedcontent.com/media/5f775c7b7cad407e578daa84/3ae7958577b8bfd9a87b46fe912be559.png) 4\. Click on the option "**Name**" and change it. ![](https://cdn.kustomerhostedcontent.com/media/5f775c7b7cad407e578daa84/6db4b22eadb5e6fd1fd45496bce772bd.png) **Alternative: You can also change the name from your Account Settings, or by using the 3-dot menu at the top of the home screen.** * * * ## Troubleshooting and FAQs **Missing Devices and Duplicate Properties** If you can't find your Rachio device when you open the app, it may be hidden under a different property or you may have duplicate properties. * **Check Property Dropdown:** From the main screen, check the dropdown menu at the top left to see all your available Properties. Tap each one to view the devices inside. * **Delete Duplicate/Empty Properties:** To clean up your list, select a property that has no devices, tap the **3-dot menu**, select "**edit property**," and then "**delete property.**" * **Wrong Account:** If you still can't find your devices, you may be logged into the wrong Rachio account. Check your profile email under the Account icon. **Property Transfer Rules and Limitations (Integrations)** When a Property is transferred, most devices move with it, but integrations (like WeatherFlow Tempest) do not. * **Integrations Stay with the Original Owner:** Integrations cannot have their ownership transferred. * **Automatic New Property Creation:** If an integration is part of a Property that is transferred, the integration will stay with the original owner, and a new Property will be automatically created on their account for the integration. * **Broken Links:** If you move a controller between Properties, the link between that controller and an integration in the original Property will be broken. **Rachio Pro Properties (Contractors)** The Pro Properties feature is designed specifically for professional contractors who manage multiple client properties. * **How to Enable:** Go to **Account** > **Profile** settings in the Rachio App and check the box next to “**I'm a professional contractor who installs controllers**.” * **Pro Features:** Includes a map view, scannable list, search functionality across names and addresses, and the ability to tag favorites for easy filtering. It also includes a **Directions** feature to instantly open mapping apps to a client's location. **Deleting a Property** * When you delete a Property, it will be removed from your account. * **All devices associated with the Property will also be deleted** and virtually reset if they are online at the time their associated property is deleted. * * * ## **Do you still need help?** We have a chat support team ready to assist you! You can submit a support request by selecting the chat icon in the bottom right of this page and a member of the support team will contact you live. ### **Summer Hours (April-September)** 7 am - 5 pm (MST), 7 days a week. ### **Winter Hours (October-March)** 8 am - 5 pm (MST), Monday - Saturday. We are closed on Thanksgiving, Christmas, and New Year's Day.