# Rachio Pro Support Hub > Summary Are you a Rachio Pro or other professional partner Check out this page for all the latest news from Rachio Read below for a chronological l Source: https://support.rachio.com/en_us/rachio-pro-support-hub-B1xWdLJKD Last updated: 2026-06-15T14:51:25.185Z ![](https://cdn.kustomerhostedcontent.com/media/5f775c7b7cad407e578daa84/196a1944ffd67adc59fb40d078561c12.png) Welcome to the Rachio Pro Support Hub — your go-to resource for everything you need to install, set up, and support Rachio controllers with confidence. Whether you're currently on-site or planning ahead, you'll find quick access to the most relevant guides, troubleshooting steps, and pro-specific articles to help you deliver efficient installs and great results for your customers. * * * ## Pro Business Accounts  * ### [Create a Business Account](http://support.rachio.com/rJRC06pg#create-a-business-account) * ### [Understand roles in a Business Account](http://support.rachio.com/rJRC06pg#understand-roles-in-a-business-account) * ### [Invite and manage your team](http://support.rachio.com/rJRC06pg#invite-and-manage-your-team) * ### [Onboarding, sharing, and transferring devices](http://support.rachio.com/rJRC06pg#onboarding-sharing-and-transferring-devices-as-a-business-account-member) * ### [Get access to client properties with Sharing Tools](http://support.rachio.com/rJRC06pg#get-access-to-client-properties-with-sharing-tools) * ### [Share your digital business card](http://support.rachio.com/rJRC06pg#share-your-digital-business-card) * ### [Manage or delete a Business Account](http://support.rachio.com/rJRC06pg#manage-or-delete-a-business-account) * ### [Frequently asked questions](http://support.rachio.com/rJRC06pg#frequently-asked-questions) ## Wi-Fi Connection & Troubleshooting  * ### [Rachio App Quick Start Guide](https://support.rachio.com/HJ_mNilgK) * ### [Offline Troubleshooting](https://support.rachio.com/r1QfhAeGbe) * ### [Rachio 3 Light Codes](https://support.rachio.com/B1t8wUkKv) * ### [Updating WiFi network](https://support.rachio.com/r1QfhAeGbe#section-1) ## Setup & Configuration  * ### [Direct Access (no WiFi required)](https://support.rachio.com/BkZW_Iktw) * ### [Setting up zones](https://support.rachio.com/H1U5vUJYP) * ### [Schedule Types](https://support.rachio.com/HJrFP8yYD) * ### [Multi-Controller Connection to Master Valve, Pump, or Common Wire](https://support.rachio.com/BkhiPIJFD) ## Controller Ownership & Management  * ### [](https://support.rachio.com/Byu6vUkFD)[Sharing, Moving, and Transferring Devices](https://support.rachio.com/Byu6vUkFD) * ### [Rachio Properties](https://support.rachio.com/HkAsbAufZe) ## Software Features * ### [Valve Monitoring](https://support.rachio.com/Sk7Jpf9GWe#section-3) * ### [Heat Wave Boost](https://support.rachio.com/Sk7Jpf9GWe#section-1) * ### [Hibernation mode](https://support.rachio.com/HJ_mNilgK#section-7) ## Compatibility & Accessories  * ### [Rachio 3 - Compatibility and Tech Specs](https://support.rachio.com/HyfTxF0YY) * ### [Compatible Sensors](https://support.rachio.com/ryoUGYT4bg) (Rain, Soil, Flow)                [](https://support.rachio.com/ryoUGYT4bg) * ### [Calibrating Flow Meters](https://support.rachio.com/HyaxZc04x) ## Manuals & Video Tutorials ### ### Rachio 3 Smart Controller * [Installation video](https://www.youtube.com/watch?v=ya8JHP-GeeY) * [Wi-Fi and app setup](https://www.youtube.com/watch?v=Pw71x6HWlqE) * [Wi-Fi reset](https://www.youtube.com/watch?v=kM81tGt9LyM&t=13s) * [Schedule Overview video](https://www.youtube.com/watch?v=2lnSi5X5vY8) * [Quick Start Manual \[PDF\]](https://rachio-support-media.s3.us-west-2.amazonaws.com/Knowledge+Base/Rachio+3+/Rachio+3+Smart+Sprinkler+Controller+Installation+Guide.pdf) * [Spec sheet for builders \[PDF\]](https://rachio-support-media.s3.us-west-2.amazonaws.com/Knowledge+Base/Rachio+3+/Technical_Specs.pdf) * [Winterization video](https://www.youtube.com/watch?v=P0Olr9T8m0E)  ### Rachio Outdoor enclosure * [Installation video](https://www.youtube.com/watch?v=tvyU3jpPL08&t=1s) * [Manual \[PDF\]](https://rachio-support-media.s3.us-west-2.amazonaws.com/Knowledge+Base/Enclosure/rachio-enclosure-install-guide-2017-v3.pdf) ### Rachio Smart Hose Timer * [Smart Hose Timer FAQ](https://support.rachio.com/SJHXCfel) * [Manual \[PDF\]](https://rachio-support-media.s3.us-west-2.amazonaws.com/Knowledge+Base/Smart+Hose+Timer/hose-timer-manual.pdf) * * * ## Sign up for Rachio Pro Rewards Sign up for Pro Rewards [here](https://usersurvey1.typeform.com/to/JEfoz9gY).[](https://pro.rachio.com/signup/) * * * ## **Do you still need help?** We have a chat support team ready to assist you! You can submit a support request by selecting the chat icon in the bottom right of this page and a member of the support team will contact you live. Rather call or email? You can reach us here: [prosupport@rachio.com](mailto:prosupport@rachio.com) | 1-844-277-6546 ### **Summer Hours (April-September)** 7 am-6 pm (MST), 7 days a week. ### **Winter Hours (October-March)** 9am-5pm (MST), Monday - Saturday. We are closed on Thanksgiving, Christmas, and New Years Day.