Rachio 3 & 3e

Rachio 3 & 3e

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Rachio 3 WiFi Troubleshooting: Quadrant 2 Flashing Yellow

You may have a new router or wi-fi network and now your controller is stuck on the light 2 flashing yellow. Are you a new owner? Have you tried to update the Wi...
Last Update: January 3rd 2023, 4:24pm

Light Codes (Rachio 3)

SummaryController offline? Having issues with Wi-Fi on your controller? Our new in-app help tool makes Wi-Fi troubleshooting a breeze! Tap the red "Offline...
Last Update: January 29th 2025, 8:17pm

Apple (iPhone, iPad, Macbook) Accessory Setup

If your controller didn’t connect to your Wi-Fi network and you have a different Apple device, such as an older iPhone, an iPad, or even a Macbook, we can...
Last Update: February 10th 2022, 2:49pm

Rachio 3e Compatibility and Tech Specs

You might have noticed that our latest controller model the Rachio 3, has a slightly scaled-down, economical version, the Rachio 3e. Wondering what this control...
Last Update: January 4th 2023, 5:27pm

Light/Quadrant 4 Rachio 3 and Gen 2

SummaryIs your Rachio 3 stuck on the fourth light flashing? In this article, we'll explain why your Rachio 3 is unable to advance past the fourth blinking q...
Last Update: February 22nd 2022, 8:56pm

What if my controller goes offline?

SummaryThe controller needs to be connected to the wifi to update data, but you might be wondering what happens if your Wi-fi someway stops working. Will your s...
Last Update: May 24th 2023, 3:44pm

Controller Offline - Basic WiFi Tips & Troubleshooting

SummaryDoes your controller have intermittent WiFi or connection drops? Take a read through our Basic WiFi Tips & Troubleshooting first!Simple Wi-Fi ChecksS...
Last Update: October 21st 2023, 7:45pm

Advanced Wi-Fi Troubleshooting

If your controller cannot get back online or has intermittent Wi-Fi connectivity, you may be experiencing issues with some firewall, VPN, and even security sett...
Last Update: February 12th 2022, 8:17pm

How do I update Wi-Fi on my controller? Wi-Fi Reset

SummaryNew Wi-Fi Network or Equipment? If your Wi-Fi network credentials have changed (Name/SSID and/or password), or you set up a new router from the one you h...
Last Update: November 16th 2023, 6:11pm

What is Wi-Fi Assist?

Wi-Fi Assist will automatically switch to cellular data when you have a poor Wi-Fi connection. It was designed to enhance your mobile browsing experience.W...
Last Update: February 25th 2022, 2:18pm

Rachio 3 Light Section 2 Troubleshooting

SummaryIf your Rachio 3 will not advance past the second quadrant/section it indicates that your Rachio 3 is having difficulty connecting to your router or acce...
Last Update: November 11th 2024, 5:23pm

Light 3 Troubleshooting (Gen 2 and Rachio 3)

Summary:This article will help you identify what a Light 3 on your Generation 2 and Rachio 3 looks like and how to troubleshoot it. You can identify this behavi...
Last Update: February 23rd 2022, 9:25pm

How to check the network's encryption

Encryption compatibilityThis article will help you check your network's encryption to make sure it's compatible with your Rachio controller.The Rachio c...
Last Update: February 22nd 2022, 1:57pm

Is my router supported?

Router RequirementsThis article will help you find out if your router and the Rachio controller are compatible and how to troubleshoot in case it's not.&nbs...
Last Update: February 23rd 2022, 1:48pm

Wi-Fi Troubleshooting Self Help

SummaryHave trouble connecting to Wi-fi? Do you see the light 2 or 3 blinking on your controller? Try our self-help tool. Download the RouteThis App to troubles...
Last Update: February 25th 2022, 2:37pm

Intermittent connectivity & General Wifi Troubleshooting

SummaryThere are a couple of things that could be impacting the connection of your Rachio controller to your WiFi, making it lose the connection constantly. In ...
Last Update: January 27th 2025, 4:17pm
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