Rachio 3 & 3e
Rachio 3 & 3e
Rachio 3 WiFi Troubleshooting: Quadrant 2 Flashing Yellow
You may have a new router or wi-fi network and now your controller is stuck on the light 2 flashing yellow. Are you a new owner? Have you tried to update the Wi...
Light Codes (Rachio 3)
SummaryController offline? Having issues with Wi-Fi on your controller? Our new in-app help tool makes Wi-Fi troubleshooting a breeze! Tap the red "Offline...
Apple (iPhone, iPad, Macbook) Accessory Setup
If your controller didn’t connect to your Wi-Fi network and you have a different Apple device, such as an older iPhone, an iPad, or even a Macbook, we can...
Rachio 3e Compatibility and Tech Specs
You might have noticed that our latest controller model the Rachio 3, has a slightly scaled-down, economical version, the Rachio 3e. Wondering what this control...
Light/Quadrant 4 Rachio 3 and Gen 2
SummaryIs your Rachio 3 stuck on the fourth light flashing? In this article, we'll explain why your Rachio 3 is unable to advance past the fourth blinking q...
What if my controller goes offline?
SummaryThe controller needs to be connected to the wifi to update data, but you might be wondering what happens if your Wi-fi someway stops working. Will your s...
Controller Offline - Basic WiFi Tips & Troubleshooting
SummaryDoes your controller have intermittent WiFi or connection drops? Take a read through our Basic WiFi Tips & Troubleshooting first!Simple Wi-Fi ChecksS...
Advanced Wi-Fi Troubleshooting
If your controller cannot get back online or has intermittent Wi-Fi connectivity, you may be experiencing issues with some firewall, VPN, and even security sett...
How do I update Wi-Fi on my controller? Wi-Fi Reset
SummaryNew Wi-Fi Network or Equipment? If your Wi-Fi network credentials have changed (Name/SSID and/or password), or you set up a new router from the one you h...
What is Wi-Fi Assist?
Wi-Fi Assist will automatically switch to cellular data when you have a poor Wi-Fi connection. It was designed to enhance your mobile browsing experience.W...
Rachio 3 Light Section 2 Troubleshooting
SummaryIf your Rachio 3 will not advance past the second quadrant/section it indicates that your Rachio 3 is having difficulty connecting to your router or acce...
Light 3 Troubleshooting (Gen 2 and Rachio 3)
Summary:This article will help you identify what a Light 3 on your Generation 2 and Rachio 3 looks like and how to troubleshoot it. You can identify this behavi...
How to check the network's encryption
Encryption compatibilityThis article will help you check your network's encryption to make sure it's compatible with your Rachio controller.The Rachio c...
Is my router supported?
Router RequirementsThis article will help you find out if your router and the Rachio controller are compatible and how to troubleshoot in case it's not.&nbs...
Wi-Fi Troubleshooting Self Help
SummaryHave trouble connecting to Wi-fi? Do you see the light 2 or 3 blinking on your controller? Try our self-help tool. Download the RouteThis App to troubles...
Intermittent connectivity & General Wifi Troubleshooting
SummaryThere are a couple of things that could be impacting the connection of your Rachio controller to your WiFi, making it lose the connection constantly. In ...