Generation 1

Generation 1

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Offline Troubleshooting Tips (Generation 1)

SummaryHas your Gen 1 Rachio gone offline unexpectedly? Don't worry, most of the time it will reconnect on its own. In the event it doesn't automaticall...
Last Update: October 19th 2023, 11:13pm

Amber WiFi Light (Generation 1)

This article will help you identify what an Amber flashing light means on your Rachio Generation 1 controller. Want to understand what steps can help you troubl...
Last Update: February 9th 2022, 9:37pm

How do I BlinkUp My Controller? (Generation 1)

Rachio BlinkUp Tips & TricksAre you having issues connecting your Generation 1 controller to your WiFi? This article will help you with some tips and tricks...
Last Update: February 18th 2022, 2:11pm

What is BlinkUp? (Generation 1)

Put simply, BlinkUp is a process to transmit your wireless network's SSID (name) and encryption key (password) to your Rachio controller (Gen1) so that it c...
Last Update: November 25th 2021, 9:41pm

Light Codes (Gen 1)

Light ColorsThe following guide should help you identify the LED light codes indicated by your the Wi-Fi light on your Gen 1 Rachio Smart Sprinkler Controller.N...
Last Update: February 23rd 2022, 9:25pm

What if my controller goes offline?

SummaryThe controller needs to be connected to the wifi to update data, but you might be wondering what happens if your Wi-fi someway stops working. Will your s...
Last Update: May 24th 2023, 3:44pm

Controller Offline - Basic WiFi Tips & Troubleshooting

SummaryDoes your controller have intermittent WiFi or connection drops? Take a read through our Basic WiFi Tips & Troubleshooting first!Simple Wi-Fi ChecksS...
Last Update: October 21st 2023, 7:45pm

Advanced Wi-Fi Troubleshooting

If your controller cannot get back online or has intermittent Wi-Fi connectivity, you may be experiencing issues with some firewall, VPN, and even security sett...
Last Update: February 12th 2022, 8:17pm

Updating Your Wi-Fi Network (Generation 1)

SummaryNew to a house with the Rachio Generation 1? Maybe if you change your ISP (Internet Service Provider), router, or update your WiFi name/password, you wil...
Last Update: October 19th 2023, 10:17pm

What is Wi-Fi Assist?

Wi-Fi Assist will automatically switch to cellular data when you have a poor Wi-Fi connection. It was designed to enhance your mobile browsing experience.W...
Last Update: February 25th 2022, 2:18pm

How to check the network's encryption

Encryption compatibilityThis article will help you check your network's encryption to make sure it's compatible with your Rachio controller.The Rachio c...
Last Update: February 22nd 2022, 1:57pm

Is my router supported?

Router RequirementsThis article will help you find out if your router and the Rachio controller are compatible and how to troubleshoot in case it's not.&nbs...
Last Update: February 23rd 2022, 1:48pm

Wi-Fi Troubleshooting Self Help

SummaryHave trouble connecting to Wi-fi? Do you see the light 2 or 3 blinking on your controller? Try our self-help tool. Download the RouteThis App to troubles...
Last Update: February 25th 2022, 2:37pm

Intermittent connectivity & General Wifi Troubleshooting

SummaryThere are a couple of things that could be impacting the connection of your Rachio controller to your WiFi, making it lose the connection constantly. In ...
Last Update: October 19th 2023, 8:23pm

Generation 1 Light Codes

SummaryMy Generation 1 controller is blinking, what does this light code mean? Great question! The following guide should help you identify the LED li...
Last Update: February 16th 2022, 9:25pm

How to Create a Guest Network with an AirPort (Mobile Steps)

Apple Routers & RachioDo you have an Apple router (Airport Extreme, Airport Express, or Time Capsule) and want to connect your Rachio controller to it? You ...
Last Update: February 22nd 2022, 2:21pm
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