Generation 1
Generation 1
Offline Troubleshooting Tips (Generation 1)
SummaryHas your Gen 1 Rachio gone offline unexpectedly? Don't worry, most of the time it will reconnect on its own. In the event it doesn't automaticall...
Amber WiFi Light (Generation 1)
This article will help you identify what an Amber flashing light means on your Rachio Generation 1 controller. Want to understand what steps can help you troubl...
How do I BlinkUp My Controller? (Generation 1)
Rachio BlinkUp Tips & TricksAre you having issues connecting your Generation 1 controller to your WiFi? This article will help you with some tips and tricks...
What is BlinkUp? (Generation 1)
Put simply, BlinkUp is a process to transmit your wireless network's SSID (name) and encryption key (password) to your Rachio controller (Gen1) so that it c...
Light Codes (Gen 1)
Light ColorsThe following guide should help you identify the LED light codes indicated by your the Wi-Fi light on your Gen 1 Rachio Smart Sprinkler Controller.N...
What if my controller goes offline?
SummaryThe controller needs to be connected to the wifi to update data, but you might be wondering what happens if your Wi-fi someway stops working. Will your s...
Controller Offline - Basic WiFi Tips & Troubleshooting
SummaryDoes your controller have intermittent WiFi or connection drops? Take a read through our Basic WiFi Tips & Troubleshooting first!Simple Wi-Fi ChecksS...
Advanced Wi-Fi Troubleshooting
If your controller cannot get back online or has intermittent Wi-Fi connectivity, you may be experiencing issues with some firewall, VPN, and even security sett...
Updating Your Wi-Fi Network (Generation 1)
SummaryNew to a house with the Rachio Generation 1? Maybe if you change your ISP (Internet Service Provider), router, or update your WiFi name/password, you wil...
What is Wi-Fi Assist?
Wi-Fi Assist will automatically switch to cellular data when you have a poor Wi-Fi connection. It was designed to enhance your mobile browsing experience.W...
How to check the network's encryption
Encryption compatibilityThis article will help you check your network's encryption to make sure it's compatible with your Rachio controller.The Rachio c...
Is my router supported?
Router RequirementsThis article will help you find out if your router and the Rachio controller are compatible and how to troubleshoot in case it's not.&nbs...
Wi-Fi Troubleshooting Self Help
SummaryHave trouble connecting to Wi-fi? Do you see the light 2 or 3 blinking on your controller? Try our self-help tool. Download the RouteThis App to troubles...
Intermittent connectivity & General Wifi Troubleshooting
SummaryThere are a couple of things that could be impacting the connection of your Rachio controller to your WiFi, making it lose the connection constantly. In ...
Generation 1 Light Codes
SummaryMy Generation 1 controller is blinking, what does this light code mean? Great question! The following guide should help you identify the LED li...
How to Create a Guest Network with an AirPort (Mobile Steps)
Apple Routers & RachioDo you have an Apple router (Airport Extreme, Airport Express, or Time Capsule) and want to connect your Rachio controller to it? You ...