Will my WiFi network work with Rachio? There's an app for that!
Rachio has teamed up with RouteThis to offer secure, remote network troubleshooting. If you are experiencing problems with connecting your Rachio controller to the internet or are having internet connection issues, please run our network diagnostic tool following the steps below. After the diagnostic is complete, please email us with your unique key from the RouteThis app.
How does RouteThis work?
2) Connect your phone to the wifi network that you are trying to connect your Rachio controller to.
3) Place your phone by your Rachio controller.
4) Follow the in-app prompts:
5) Click BEGIN
6) Enter code RACH
7) Confirm phone location
8) Run diagnostics (can take up to 4 minutes)
9) COPY KEY
10) Email the KEY the RouteThis app gives you to firstname.lastname@example.org for further troubleshooting assistance.